Return Policy

Our return policy is 21 days. If 21 days have gone by since your purchase, unfortunately we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If an item is returned after 21 days there is a 25% restocking fee and shipping is paid by the customer. If item is returned after 30 days, there is a 35% restocking Fee and shipping is paid by the customer.

Contact: Jill Ragan Scully at CordlessShade@gmail.com

Several types of goods are exempt from being returned, unless defective. This includes custom cut items, any child safety devices, gift cards, and downloadable items.

To complete your return, we require a receipt or proof of purchase.

Ship returns to:
Impressive Windows & Interiors

3588 Greten Lane

Hastings, MN  55033

Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

Late or missing refunds after 30 days (if applicable):
If you haven’t received a refund after 30 days, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank, there is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at cordlessshade@gmail.com

Sale items (if applicable)
Only regular priced items may be refunded. Unfortunately sale, clearance, or discounted items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at cordlessshade@gmail.com and send your item to: 3588 Greten Lane Hastings, MN 55033.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 3588 Greten Lane Hastings, MN 55033.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.